Support

Encash is a mobile app that lets you get cash and groceries from nearby stores, delivered by someone you know and trust. Instead of using an ATM or paying delivery fees to a gig service, you choose a friend to pick up your order and deliver it to you — and both of you earn cashback in the process.

Encash works at thousands of grocery and retail stores nationwide, making it an easy, affordable way to access cash and everyday essentials.

• Get cash without ATM fees
• Shop at real grocery stores you already use
• Delivered by friends, not strangers
• Works at thousands of stores nationwide

Encash turns everyday shopping into a shared, local exchange instead of an expensive gig transaction.

Encash is a peer-to-peer platform, not a traditional delivery service. You choose who delivers.

Encash is different because:

• ❌ It’s not restaurant delivery
• ❌ It’s not a gig marketplace
• ❌ It’s not strangers showing up at your door

Encash is designed for grocery and retail purchases with cash-back, delivered by someone you already know.

1. Open the Encash app and choose a nearby grocery or retail store
2. Select groceries and the amount of cash you want back
3. Pick a trusted friend to deliver your order
4. Your friend shops, gets the cash, and brings everything to you
5. You get what you need — and your friend earns money for helping

No ATMs. No high fees. No strangers.

In the mobile app, go to Get Cash and follow the steps to create an order. You’ll need at least one payment method and one friend to get started.

If you don’t have a payment methods or any friends added, the Encash mobile app will guide you to finish setup before starting your first order.

Not at this time.

Encash currently requires a retail or grocery purchase in order to receive cash back. This mirrors how cash back works at most stores.

We plan to introduce cash-only pickup options in the future through community banks and other locations.

Encash helps you avoid traditional ATM fees by allowing you to get cash back at checkout from a nearby store.

Encash may charge a small service fee to support the platform and payment processing. Any fees are shown clearly before you place your order — no surprises.

In most cases, users still save money compared to ATM withdrawal fees.

Encash works at thousands of grocery and retail stores across the U.S., including major national and regional chains. If a store offers cash back at checkout, chances are Encash works there.

We’re expanding every day — including future support for community banks and cash pickup locations.

Not at this time. Encash currently focuses on grocery and retail purchases with cash back.

Encash supports everyday grocery and retail items across major categories, including:

• Dairy & bakery
• Produce
• Snacks & beverages
• Frozen foods
• Breakfast foods
• Pantry staples, condiments, and seasonings

Encash focuses on common household items that are easy to find at most grocery stores.

If an item isn’t available, your friend can choose the closest alternative with your input.

You stay in control of substitutions.

Prices may vary slightly by store and location.

Encash shows estimated prices to help you shop, but final totals are confirmed when your friend completes checkout at the store.

Encash works across thousands of stores — many without real-time inventory systems.

Instead of limiting you to a single chain, Encash gives you broad access and trusted delivery.

Friends earn money and cashback for helping — and you avoid ATM fees and delivery markups.

Yes — friends who deliver orders earn money through tips.

Tips are:

• A percentage of the purchase amount
• Set by the person placing the order
• Paid securely through Encash

Cash back belongs to the person who placed the order. The tip is how the delivery friend earns.

Encash does not have “drivers” like DoorDash or Uber Eats.

There is no separate driver signup.

If someone invites you or selects you to deliver an order, you can:

• Accept the request
• Complete a quick identity and payout setup
• Start delivering for friends

Encash is about helping people you know, not gig work with strangers.